IT outsourcing in Bangalore: Facing the challenge

Amidst ongoing concerns on security and data protection that have surfaced in the business process outsourcing space, Bangalore, Hyderabad and Mumbai have emerged as "no-risk" locations in a recently conducted survey by Hill & Associates.

Hill & Associates is a leading independent enterprise security and risk management consultancy firm. The firm has addressed a wide range of business risks including those of regulatory and compliance issues. The firm is 70-strong in India.

Safe haven

• Bangalore, Mumbai and Hyderabad have emerged as key no-risk locations
• Kolkota, Cochin, Chandigarh, Jaipur, and Lucknow were also considered in the survey
• Despite being equipped with contingency planning capabilities, the BPO industry is not making a "cohesive" attempt to address the issue of data protection